Pro Bono Coordinator

We’re seeking a collaborative and highly organized administrative professional who is deeply committed to civil rights to join us at Lawyers’ Committee for Civil Rights, SF Bay Area (LCCRSF).

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At a glance

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Each year, LCCRSF mobilizes over 1,600 pro bono attorneys who contribute over 30,000 hours of free legal assistance—services valued at over $25 million. Leveraging the power of the private bar enables LCCRSF to engage in impact litigation, policy advocacy, and direct legal services across all program areas. The team also manages the GLIDE Unconditional Legal Services Clinic. This clinic provides free legal advice and referrals, with the goal of giving information to anyone in need who walks through the door. Historically, we have served over 250 clients a year, over half of whom are homeless, and nearly 75% of whom are from underserved communities. 

Responsibilities

• Develop file management system, and be responsible for overall maintenance of program files  
• Respond to pro bono program inquiries in a timely manner 
• Coordinate the development of and maintain up-to-date outreach materials, website information, and other external-facing pro bono program resources and materials 
• Assist in the drafting, distribution, and posting of pro bono newsletters, social media postings, and outreach materials
• Drafting and coordinating timely distribution of pro bono newsletters; 
• Coordinate with Communications staff on pro bono-related social media postings; 
• Manage scheduling of meetings with external partners and program teams  
• Maintain effective working relationships with program staff and pro bono partners 
• Take the lead role in researching and testing innovative tools and resources relevant to pro bono program 
• Support pro bono outreach and projects, as needed 
• Research and participate in trainings and conferences to continuously develop in the role professionally 
• Support in the drafting and implementation of data management protocols and best practices  
• Spearhead the training of staff on data management protocols and best practices 
• Be responsible for the timely and accurate collection, entry and maintenance of pro bono program-related data into Salesforce, case management systems, and listservs 
• Assist with the preparation, analysis, and reporting of pro bono program data, including but not limited to clients, cases, volunteers, case outcomes, and program evaluation 
• Generate data health reports to ensure accuracy and high-quality data 
• Provide basic technical assistance, support and training to program staff and pro bono volunteers for Salesforce and LegalServer 
• Attend weekly in-person legal clinic and provide client-centered (trauma-informed and culturally humble) service to clinic clients and ensure efficient and effective clinic flow 
• Assist with setting up in-person legal clinic and coordinate with partners at GLIDE for day-of needs and protocols 
• Maintain calendaring system and ensure that reminders, training and materials are sent to pro bono volunteers prior to clinic attendance in a timely manner 
• Assist in the maintenance of referral index, pro bono resources and trainings 
• Ensure the timely and accurate data entry of client and pro bono information into LegalServer and Salesforce 
• Coordinate the distribution and collection of evaluation forms from clients and volunteers 
• Grant Reporting
• Support the government grant reporting process, including but not limited to:  
• Coordinating the development and distribution of outreach materials soliciting key data from pro bono partners and staff  
• Providing basic technical assistance to program staff in ensuring that program data is entered into Salesforce and/or Legal Server accurately 
• Reviewing data and aligning with data requirements, coordinating data uploads to appropriate database, supporting the creation and maintenance of data reports and dashboards, and ensuring data quality control
• Enter pro bono information into Salesforce and Legal Server in preparation for grant reporting 
• Support grant reporting as needed, including but not limited to generating metrics reports, drafting client narratives.
• Development Events 
• Assist pro bono team with administrative needs relating to LCCRSF’s annual gala and other development events, including but not limited to, coordinating with award recipients, generating and vetting invitation lists, sending out event materials, providing day-off event logistics support, etc.  
• Support pro bono and development projects, as needed 
• Coordinate with and support program staff in ensuring that MCLE requirements are met in a timely manner 
• Prepare, distribute and collect MCLE forms 
• Maintain MCLE database on SharePoint, including but not limited to ensuring the timely collection of relevant MCLE materials, resources, attendance list, feedback forms, etc.  

Requirements

• Knowledge of and demonstrated commitment to the mission, goals and priorities of LCCRSF;  
• Minimum 2 years or more of administrative experience in the non-profit or legal sector;  
• Strong attention to detail, and ability to multi-task and meet deadlines with minimal supervision. 
• Experience with data entry, database management and reporting (Salesforce, Legal Server, Mailchimp, etc). 
• Experience providing training and technical assistance. 
• Values and enjoys working cooperatively with others, both within the organization and in the community. Ability to relate to and communicate with a broad range of clients, colleagues and other stakeholders; 
• Experience managing multiple schedules and meetings, managing diverse activities, and meeting critical deadlines with minimal supervision. 
• Bilingual (English and Spanish) language competency 
• Proficiency in SharePoint and other Microsoft 365 applications 
• Experience working with San Francisco Bay Area firms and corporate legal departments offering pro bono services strongly preferred; 

Apply now