Pro Bono Coordinator

Play a critical role in executing program operations and supporting internal teams and pro bono volunteers.

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At a glance

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The Pro Bono Coordinator supports the day-to-day operations of the pro bono program, including clinic logistics, data management, communications, and administrative support. They play a critical role in executing program operations and supporting internal teams and pro bono volunteers.

Clinic Operations and Program Logistics

• Coordinate and support all aspects of legal clinics, including:
  • Maintain clinic workflows and ensure consistency across clinics
  • Coordinate evaluation collection and feedback processes

Data Entry, Maintenance, and Quality Control

• Enter/ maintain accurate data in Salesforce, LegalServer, and related systems

• Ensure timely data entry for: Volunteers, Clients, Cases and activities

• Conduct regular data quality checks and resolve discrepancies
• Support reporting by preparing and organizing data

External Communication and Outreach

• Draft, format, and incorporate edits and direction from the Pro Bono Manager

• Coordinate scheduling and distribution of communications

• Maintain and update contact and distribution lists
• Coordinate with Communications staff to ensure timely distribution of Pro bono outreach materials

Administrative Coordination and General Program Support

• Manage the pro bono email inbox and respond to inquiries in a timely manner

• Coordinate timely pro bono volunteer matching and referral

• Coordinate scheduling of meetings with external partners and program staff

• Maintain file systems, referral guide, program materials, and pro bono resource library

• Provide administrative/logistical support across pro bono initiatives

• Flag operational or data issues to the Pro Bono Manager
• Document pro bono program workflows and protocols

MCLE Coordination

• Execute MCLE logistics

• Coordinate timely submission of training content

• Track attendance and maintain accurate MCLE records

• Ensure all required documentation is complete and submitted in a timely manner
• Implement processes and guidance provided by the Pro Bono Manager

Grant Reporting and Event Support

• Support grant reporting through:
  • Law firm outreach coordination
  • Data collection and entry
  • Metrics report generation
  • Drafting client narratives

• Assist with logistics for pro bono and development events, and volunteer recognition efforts
• Assist with logistics for pro bono training and webinars

Other duties as assigned by the Pro Bono Director.

• Knowledge of and demonstrated commitment to the mission and priorities of LCCRSF:

• Minimum 2 years of administrative experience in the non-profit or legal sector;

• Strong attention to detail, and ability to multi-task and meet deadlines with minimal supervision;

• Experience with data entry, database management and reporting (Salesforce, Legal Server, Mailchimp, etc.);

• Experience providing training and technical assistance;

• Value and enjoy working cooperatively with others, both within the organization and in the community. Ability to relate to and communicate with a broad range of clients, colleagues and other stakeholders;
• Experience managing multiple schedules and meetings, managing diverse activities, and meeting critical deadlines with minimal supervision.

Preferred Qualifications

• Bilingual (English and Spanish) language competency;

• Proficiency in SharePoint and other Microsoft 365 applications;

• Experience working with San Francisco Bay Area law firms and corporate legal departments offering pro bono services;
• Access to reliable transportation, as the role involves travel between locations.

Apply now