Paralegal and Pro Bono Coordinator
At a glance
Harvard Law School
Full-time
Jamaica Plain, MA, US
11 February 2026
Working closely with clients and attorneys, the Paralegal and Pro Bono Coordinator performs various critical responsibilities in support of the public interest mission of the Veterans Legal Clinic. The Clinic—through which Harvard Law students receive hands-on lawyering opportunities—provides direct legal representation to low-income disabled veterans and their families. The Paralegal and Pro Bono Coordinator serves as the primary point of contact for new clients seeking assistance, as the primary administrative liaison to the Clinic’s panel of pro bono attorneys, and as the team member primarily responsible for maintaining case records, among other duties. The Clinic’s docket reflects a diverse array of practice areas, including appeals involving federal and state veterans’ benefits, discharge upgrade and correction of military records cases, and estate planning matters. The Clinic practices before agencies, in state and federal court, and before Department of Defense tribunals. Many of the Clinic’s cases raise cutting-edge issues involving the rights of disabled veterans. More about the Veterans Legal Clinic can be found here. The position represents a unique opportunity to join Harvard Law School’s clinical program, to work in a dynamic, community-based, public interest and clinical teaching law office, and to engage on critical issues in veterans advocacy.
Key Responsibilities
As a Paralegal and Pro Bono Coordinator, you will:
- Conduct initial client intake phone calls and meetings, including screening cases for eligibility, gathering and organizing records and other evidence, and maintaining case files
- Triage intakes and other assignments to ensure that the most urgent matters are given proper priority
- Work closely with clients and attorneys on all aspects of the Clinic’s docket
- Serve as a liaison with pro bono attorneys, referral organizations, and other third parties
- Maintain the Clinic’s online case management system and help to manage the Clinic’s docket in other respects
- Contribute to community outreach and engagement efforts
- Provide administrative support to the Clinic’s mission in other respects as directed
The Successful Candidate
Basic Qualifications
At least one year of relevant experience. High school graduate or equivalent. Education beyond high school may count toward experience.
Additional Qualifications and Skills
We are looking for people who have:
- Demonstrated interest in working with the veterans community
- Effective interpersonal skills, including active listening, communicating empathy, and conducting client interviews using trauma-informed approaches
- Discretion and good judgment
- Effective written, verbal, and organizational skills
- Effective administrative and time-management skills
- Proficiency with Microsoft Office Suite programs
- Ability to thrive in a fast-paced work environment
- Flexibility and the ability to handle multiple priorities
- Ability to work well independently and as part of a team