Intake Paralegal, Pro Bono Services

The Paralegal for the Pro Bono Department will work to expand and operate our benefits, housing, immigration, and name change clinics and case placement, and to support additional pro bono efforts with corporations and law firms.

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At a glance

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Key Responsibilities

The Paralegal for the Pro Bono Department will work to expand and operate our benefits, housing, immigration, and name change clinics and case placement, and to support additional pro bono efforts with corporations and law firms. Collectively, these initiatives will help thousands of New Yorkers who need legal representation to secure safe housing, improved immigration status, and other forms of relief.  

Under the supervision of the deputy director, the Paralegal will: prepare clients for pro bono placement, including processing intakes, scheduling clients for clinics, gathering relevant documents and other information for case assessment, and offering relevant referrals; coordinate with onsite volunteers; track relevant data in our case management system; secure relevant compliance documents; open and close cases; provide additional support on pro bono cases as needed; attend and execute clinics; serve as a point of contact for clients who are participating in clinics, help manage communication between clients and coordinating attorneys, and more. 

The Successful Candidate

• Demonstrated excellent, consistent client interviewing, writing, and communication skills 

• Demonstrated excellent, consistent computer skills – including case management software, Excel, Word, and email – and comfort with learning new programs 

• Ability to work with people from a range of backgrounds—including low-income clients, other LSNYC staff, and pro bono attorneys from law firms and corporations 

• Demonstrated communication habits that are consistently prompt and responsive 

• Collaborative orientation, capacity to work in a team, and solution-oriented approach 

• Demonstrated excellent organizational skills, particularly with scheduling, referring, tracking, and gathering documents for significant volumes of clients and volunteers 

• Demonstrated consistent ability to pay close attention to details 

• Commitment to legal services for low-income people 
• A second language regularly spoken by LSNYC clients 

Apply now