Pro Bono Engagement Lead

This role is responsible for shaping how pro bono support is engaged, framed, and activated to address unmet legal need and, in doing so, contributes to the strategic direction and leadership of the team

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At a glance

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This role is responsible for shaping how pro bono support is engaged, framed, and activated to address unmet legal need and, in doing so, contributes to the strategic direction and leadership of the team. It sits at the intersection of relationship building, service delivery, and innovation—ensuring that pro bono partners can contribute effectively to intake-aligned pathways through both individual matters and broader initiatives.

This role works closely with our network of pro bono partners, including firms and barristers, as well as professional referrers, such as community legal centres, and internal teams to align expectations, promote strong practices, and pilot new approaches that strengthen matter acceptance and systemic outcomes. In addition to the focus on the Connections Team, where there is capacity this role will shape, support and inform pro bono initiatives across Justice Connect where aligned with organisational priorities and capacity. The Pro Bono Engagement Lead may also contribute insights and strategic advice on pro bono trends to the CEO and Organisational Leadership Team (OLT). 

Key Responsibilities

• Support strong placement of pro bono legal referrals for Connections team with our pro bono network through strategic and tactical support with referrals and other legal services.
• Identify, scope and contribute to the implementation of new opportunities informed by data to engage and activate pro bono support to address unmet legal need.
• Work with firms, barristers, professional referrers and Justice Connect staff to identify and deliver activities to improve our reach to priority help-seeker cohorts and build pro bono capability to deliver legal assistance to help-seekers.
• Support the organisational leadership team in its engagement with strategic and engaged member firms.
• Identify and respond to risks and issues impacting Justice Connect’s pro bono partnerships

The Successful Candidate

You'll bring the following skills and experience to the team:

• Strong capabilities in building stakeholder relationships and driving engagement to deliver effective and impactful collaborations
• Experience developing and embedding processes to support improved external stakeholder engagement
• Strong organisational and project management skills
• Effective communication skills
• Responsive and collaborative approach to achieving outcomes

You may also have:

• Skills in working with data, analytics and reporting tools; and/or 
• Experience in the legal assistance, pro bono legal sector or community sector.

You’ll also need to demonstrate commitment to Justice Connect's vision, strategy, and values of being client-centered, responsive, inclusive, innovative, collaborative, and impactful.

Apply now